Job role/designation:
Customer Support Executive (retail Outlet)
Stipend Range:
Rs.8000 to Rs.10000
General Job profile:
- Creating a sense of awareness among the consumers regarding health benefits of going the organic way.
- Be a part of change that Adrish is trying to create by managing the daily store operations in an effective way.
- Initiating a point of contact with the right network and help Adrish reach out to the potential customers.
- Telephone Handling
- Receiving Complaints
- Allocation
- Tracking
- Data Entry
- Software Handling
- Record Keeping
- Service Documentation
Note: This is general job profile for such type of job role, actual job role may vary according to each company.
Career Progression
- Customer Service Executive [1 - 2 years]
- Customer Escalation Specialist [2 - 4 years]
- Team Leader [4 - 6 years]
- Assistant Manager [6 - 8 years]
- Manager [8 - 10 years]
Disclaimer: A master’s degree in management/ relevant field can expedite the career progression