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Job role/designation:

Customer Support Executive (retail Outlet)

Stipend Range:

Rs.8000 to Rs.10000

General Job profile:
  • Creating a sense of awareness among the consumers regarding health benefits of going the organic way.
  • Be a part of change that Adrish is trying to create by managing the daily store operations in an effective way.
  • Initiating a point of contact with the right network and help Adrish reach out to the potential customers.
  • Telephone Handling
  • Receiving Complaints
  • Allocation
  • Tracking
  • Data Entry
  • Software Handling
  • Record Keeping
  • Service Documentation

Note: This is general job profile for such type of job role, actual job role may vary according to each company.

Career Progression
  • Customer Service Executive [1 - 2 years]
  • Customer Escalation Specialist [2 - 4 years]
  • Team Leader [4 - 6 years]
  • Assistant Manager [6 - 8 years]
  • Manager [8 - 10 years]

Disclaimer: A master’s degree in management/ relevant field can expedite the career progression