Job role/designation:
Tele Operations and Tele callers
Stipend Range:
Rs.5000 to Rs.5000
General Job profile:
- Calling active and budding clients to encourage the purchase of items.
- Research and build relationships with new clients
- Set up meetings between client decision makers and sales executives
- Communicating verbal acceptances of offers to our Sales team for closing
- Identify potential clients, and the decision makers within the client organization.
- Recording all successful and unsuccessful attempts to close sales.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences
Note: This is general job profile for such type of job role, actual job role may vary according to each company.
Career Progression
- Customer Service Executive [1 - 2 years]
- Customer Service Specialist [2 - 4 years]
- Team Leader [4 - 6 years]
- Assistant Manager [6 - 8 years]
- Manager [8 - 10 years]
Disclaimer: A master’s degree in management/ relevant field can expedite the career progression